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Clarifying important information with difficult clients

You’ll hear from:

Yakov Baylis, CLU, ChFC
Edward M. Burnett, RICP
Russell L. Clousing, ChFC, CLU

Episode breakdown:

0:33 – Talking with a client who wants you to accept blame for their coverage being declined
1:44 – Helping clients with a family member who has long created problems for you
3:34 – Explaining the reason for a fee for financial planning
6:03 – Advocating to your own parent about the need for more coverage

MDRT Podcast
MDRT Podcast
in MDRT PodcastJul 1, 2022

Clarifying important information with difficult clients

How do you explain to a client why their coverage was denied? Or to a person close to you that they urgently need more coverage? In this episode, MDRT members explain how they share necessary information to handle challenging conversations.

Insurance solutions
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Author(s):

MDRT Podcast

MDRT Podcast

Featured in this audio

Yakov Baylis, CLU, ChFC

Edward M. Burnett, RICP

Russell L. Clousing, ChFC, CLU

Russell L. Clousing, ChFC, CLU