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There are many professional and personal reasons a business plan may change over the years. Yet it can be scary to write down the plan and scarier to adjust it. In this episode, MDRT members explain how they have benefited from identifying their approach and tweaking it over time.

You’ll hear from:
Adam Blumberg, CLU, CFP
Matthew Joseph Murphy, EPC
Ana Sofia Rodriguez, MBA

Episode breakdown:
0:25 – Do you have a business plan? Does it change?
3:30 – Why the concept of a business plan can be threatening
5:57 – Why my plan in the last few years would have been torn up annually
7:04 – How my business plan today is different than it used to be
8:31 – The importance of recognizing from the start that you’re a business owner
10:11 – If your business plan never changes, you’re doing something wrong
11:46 – “If it’s not broke, break it”

How do you maintain harmony among a staff that comprises different ages and responsibilities? What do you do if you realize you don’t want an in-house staff at all? In this episode, MDRT members discuss how they manage their teams and ensure their staff is best suited to the needs of the business (and vice versa).

You’ll hear from:
Adam Blumberg, CLU, CFP
Matthew Joseph Murphy, EPC
Ana Sofia Rodriguez, MBA

Episode breakdown:
0:28 – Giving everyone in the office a voice
2:12 – Standardizing the onboarding process
3:26 – Making changes quickly to suit younger team members
5:15 – Dealing with differences in generational communication styles
7:06 – Making the decision to outsource staff
9:50 – Communicating those changes to clients
14:27 – Required disclosure to clients about remote staff
16:49 – Further understanding about virtual assistants

Virtual assistants take over much of the client service for Blumberg.