In this video, Top of the Table member Jeremy Wellington explains how you can move from being an MDRT member to qualify for Court of the Table then Top of the Table through hard work, focusing on the client, honesty, persistence, continuing to learn, remembering what is important to you and self-belief.
Bring clarity by explaining complicated topics
Clients who are bored or confused, aren’t likely to buy. In providing an outstanding client experience, it’s more than how much you know; it’s how you say it. Just as it’s difficult to understand a doctor’s diagnosis and follow their treatment plan for you if they use a lot of jargon, clients also will struggle to follow your advice if you overwhelm them with jargon. Watch this video to understand how you can more effectively talk with your clients.
Creating a "can-do" culture
Wellington focuses on creating a "can-do" culture in your company. This is achieved through a focus on communication, attitude, knowing your numbers, dedication to your clients and organization within your firm. He explores techniques under each of these headings which will lead to immediate results.
Can-do culture
Communication, attitude, numbers, dedication, organization: That’s Wellington’s
"CAN-DO" formula for establishing a positive office culture. In this session, he
explains how these five elements combine to creative optimism and success in his
practice.
Click here to find more from the 2018 Annual Meeting
[https://rz.mdrt.org/search/?q=2018ampro]
Members only
Jeremy Mark Wellington, Dip PFS, Dip CII
You “CAN DO” more!
Wellington draws on his personal library of more than 300 tried-and-tested ideas to explore his “CAN DO” model, where great Communication, Attitude, Numbers, Dedication and Organization come together to improve your relationships and get better results. Learn how small changes can make a large and immediate impact in your life and business.
Create a “can do” culture
Wellington dives deeper into the interconnected ‘”Can Do” model, where good Communication, Attitude, Numbers, Dedication and Organization come together to form an incredibly positive and beneficial working culture. He demonstrates how everyone can make small and immediate changes in their working practices and mindset to improve client relationships and results. You need no special skills to adopt these ideas, and you do not need to dramatically change what you are doing.
Can-do culture
Wellington expands on his "CAN-DO" formula of communication, attitude, numbers, dedication, organization.
Simple talk
Explain complex topics with clarity while keeping a client’s individuality in mind.
Marking and adjusting
The MDRT Benchmarking Survey inspires investments in staff and technology.
Create a “can do” culture
Wellington dives deeper into the interconnected ‘”Can Do” model, where good Communication, Attitude, Numbers, Dedication and Organization come together to form an incredibly positive and beneficial working culture. He demonstrates how everyone can make small and immediate changes in their working practices and mindset to improve client relationships and results. You need no special skills to adopt these ideas, and you do not need to dramatically change what you are doing.