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Most people see retirement as a time of relaxation and enjoyment, and having the freedom to do whatever they like. However, the reality of retirement may not be as expected. Haslin Binti Hasan shares how she talks to clients about retirement planning.

Being a good communicator may come naturally to some people, but it is also something that can be learned. Ryan Lau Le An shares how we can communicate effectively with clients.

Learning how to read our client’s body language can help us connect better and work effectively with them. Lim Meow Lih shares how we can interpret our client’s body language.

Some of the mistakes clients make that affect their financial security could have been easily avoided with the right knowledge and guidance. Tong Woei Sean, a seven-year MDRT member from Malaysia with two Court of the Table qualifications, shares the common mistakes that millennials make during financial planning and how he helps to correct them.

Lily Wong from Malaysia shares the most common objections financial advisors may encounter based on her experience, and how to overcome them.