![Parenting in practice: A motherly touch in client service and coaching [Mia Zolinda Dela Cruz Ragasa]](/_next/image?url=https%3A%2F%2Fmembers.mdrt.org%2Fglobalassets%2Fdigizuite%2F36026-en-ph_video-interview_parenting-in-practice---a-motherly-touch-in-client-service-and-coaching_mia-zolinda-dela-cruz-ragasa_revised-thumbnail.png%3Fheight%3D280%26width%3D280&w=640&q=75)
Parenting in practice: A motherly touch in client service and coaching
Mia Ragasa, a 13-year MDRT member from Makati City, the Philippines, draws on her maternal instincts to nurture trust and forge deeper connections with her clients and colleagues. Fondly known by her peers as "Mama Mia," she believes trust is built through empathy and patience.