About
Join
Events
Resources
Select language
Sign in
Chris Unwin
in Global Conference
Dec 12, 2019
A client's perception of our engagement
Why would the word "insurance" seem negative for clients, and what word could you use instead? Chris Unwin, who has owned financial services businesses in both the U.K. and Australia, shares how words impact what clients perceive.
Communication techniques
Author(s):
Chris Unwin
Cremorne, Australia