The great leap forward: 7 secrets to unlock your success
Dennis Moseley-Williams examines the attributes and behaviors of very successful financial advisors, showing that the transition begins with changing — or shifting — one’s attitudes and expectations to create client experiences that are consistent, memorable and meaningful. He addresses the differences between work that is assigned and work that is required to meet client expectations. Overcoming one’s personal resistance to change allows your business to become your art, not simply a job.